Trade & Export Terms
Transparent, reliable, and standardized B2B purchasing procedures for our global partners.
Payment Methods
We maintain structured and secure payment procedures for all international wholesale orders. We accept the following methods of settlement:
1. Telegraphic Transfer (T/T)
- ~Standard Flow: A minimum 30% deposit is required to initiate production upon order confirmation.
- ~Balance Settlement: The remaining 70% balance is due promptly after the shipment is effected, upon the electronic exchange (email/fax) of the complete shipping document copies.
- ~Alternative: Full payment prior to shipment is also accepted.
2. Irrevocable Letter of Credit (L/C)
For volume orders, we accept Irrevocable L/C at Sight with the following structural parameters:
Important Routine: To mitigate costly L/C amendments and minimize banking charges, we strictly require a draft of the transfer form or L/C to be reviewed and approved via email/fax prior to the official opening of the L/C.
Export Documentation
Every shipment is accompanied by a standard set of verified export documents to ensure seamless customs clearance:
- 1 Commercial Invoice
- 2 Packing List
- 3 Bill of Lading (B/L)
- 4 Certificate of Origin (COO)
- 5 Certificate of Fumigation
Presentation Period
Within 21 days after shipment date
Minimum Order (MOQ)
Container Load: Our baseline MOQ is 1x20ft container, we allow mixed items to accommodate diverse project requirements.
Shipping & Incoterms
Incoterms: Standard pricing is quoted FOB Semarang, Indonesia (IDSRG).
Our logistics team coordinates directly with your nominated forwarder for container stuffing, fumigation, and customs clearance procedures at the port of origin.
Production Lead Time
We operate on a highly efficient 4 to 6-week production cycle, ensuring your inventory is restocked with precision-crafted teak on schedule.
Quality Control & Claim Policy
Every piece undergoes a multi-stage QA inspection (Moisture Content, Joinery, Hardware, Sanding, Finishing, Packaging). Final inspection reports can be provided prior to container sealing.
Claims: Documented claims (photos of defect and associated carton label) must be reported within 20 days of container arrival at destination port. Valid claims are credited or replaced in the subsequent container shipment.